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ConnectDER Product Warranty Registration

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Written by Ollie Wells

All ConnectDER units must be registered within 30 days of installation to maintain eligibility for the 12.5-year Product Warranty and any future RMA or replacement.

Warranty information: connectder.com/warranty

Required Information

  • Company Name: Name of the company responsible for the installation

  • Installation Contact: Name and email of the person who performed the installation

  • Product Type: Identify which MSA was installed (Solar, EV, or IslandDER)

  • Serial Number: Clear photo of the serial number and barcode on the left side of the unit

  • Installation Date: Actual date the unit was installed

  • Installation Site Details: Physical address where the unit is installed

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