All ConnectDER units must be registered within 30 days of installation to maintain eligibility for the 12.5-year Product Warranty and any future RMA or replacement.
Register here: connectder.com/register-product
Warranty information: connectder.com/warranty
Required Information
Company Name: Name of the company responsible for the installation
Installation Contact: Name and email of the person who performed the installation
Product Type: Identify which MSA was installed (Solar, EV, or IslandDER)
Serial Number: Clear photo of the serial number and barcode on the left side of the unit
Installation Date: Actual date the unit was installed
Installation Site Details: Physical address where the unit is installed