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4.3 Maximizer Firmware Mismatch

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Written by Ollie Wells

Symptoms:

  • Inconsistent Maximizer firmware versions are reported.

Troubleshooting Steps:

  1. Tier #3: Verify the actual firmware status using pex-spy-client to ensure that firmware is genuinely out of date.

  2. Confirm that the not-updated Maximizer(s) are connected to the mesh and are transmitting data.

  3. Re-update the firmware.

  4. After the update, meticulously confirm that the updated Maximizer has not been inadvertently 'lost' from the system.

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